When Business Requirements Aren’t Good Enough

Business Requirements - Pillar for any ERP, CRM SFA deployment success - Modern Analyst

”I’ll Have to Get Back to You on That”

Why mobile SFA (and CRM) will win you more sales | Aberdeen Group

Mobile ERP / SFA strategy

10 Keys to Creating a Mobile ERP Strategy - Careful selection of who needs it (#SFA?). Check out EnterprizeApps

Managing Resources: ERP Industry Trends That Impact Bottom Line

ERP, which way to go? Experience from business.com

10 Key Success Factors For Application Implementation Projects

Secure your investment in your new ERP CRM with 10 simple guidelines. Read here from Project Management Times

Can you function without your smartphone? Neither can your sales team

Top performing organizations are 52% more likely than their peers to prioritize investment in mobility - See why in this Aberdeen report

Four multichannel marketing strategies that deliver exceptional customer experiences

Multichannel marketing is the new way to customer loyalty - Insight from SAS experts

Would You Show Your Customers Your ERP System?

Like the engine of a car - The exterior counts but the interior mostly defines how well you can do - Read here from Panarama Consulting

Manufacturing ERP software selection demystified: How to evaluate ERP platforms

ERP software selection demystified. Get insights here from the experts of Panorama Consulting

THE CIO’S CHALLENGING CROSSROADS

Mobility and the cloud are changing even more the role of the CIO - read here from Tangoe Consulting

5 things to expect from your IT provider

Business Software solution like ERP, CRM, SFA is not just software. 5 Things to Expect from your IT Provider - read here from B2C

Improving Customer Service With The Magic of Metrics [Infographic]

Recording and responding fixes things re-actively. Measuring and adjusting your service is proactive - check out why and how in this B2C infographic.

CIOs and CFOs: Learn the secrets to a healthy relationship

Systems including ERP CRM boost performance, but only with C-level collaboration. CFO/CIO pair is crucial - Nice article by HP here.

Firms Need a Blueprint for Building Their IT Systems

Want ROI for your ERP CRM SFA? A good system is not enough. You need a technology partner. Read why on HBR

Are You Empowering Analytics or Drowning in Data?

The right ERP CRM tools will help you thrive instead of being lost in numbers. Read what leaders do in this Aberdeen report